FAQ
Questions, answered plainly.
Getting started
You complete a short medical intake online. A licensed provider from LocumTele reviews it, usually within 24 to 48 hours, and decides whether treatment is appropriate.
Providers & prescriptions
A licensed nurse practitioner or physician assistant from LocumTele, licensed in your state, reviews your intake and decides whether a prescription is appropriate. If prescribed, your medication is dispensed by VSDH, a state-licensed pharmacy, and shipped to you discreetly.
Pricing & billing
You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.
Shipping
We serve all 50 states and Washington, D.C. The full list is on our State availability page.
Privacy & safety
Yes. Your detailed medical answers are held temporarily in your browser and are not stored by this website. We save only your contact details, your order request, your consents and whether the screening could continue, and we never sell your information.
Still have a question? Contact us.
Care that connects. Vitality that lasts.
An online visit is included. A licensed provider decides if treatment is right for you.